Returns and Guarantees
Good morning,
I am committed to providing you with an exceptional online shopping experience, with a carefully chosen selection of premium products to meet all the needs of urban cyclists, while providing you with the best possible service.
I choose brands and products according to several criteria:
QUALITY : Many urban mobility equipment are directly related to safety, so all the products we offer must be of the best possible quality.
THE ESSENTIAL : Few products per category, but the best.
STYLE : Offering products that you will love to wear and feel comfortable with
OUR GUARANTEES
🚚 Free 72h delivery from €75 of purchase
We offer free delivery to a collection point for purchases over €75 and home delivery for €6.95.
For those of you in a hurry, we also offer 24-hour delivery via Chronopost for €19.95.
Track your order by clicking here.
😎 Free Exchanges
We offer free returns on all our products for exchange or credit.
(valid for one exchange or return per product)
Do you want to make a return? Click here to make your return
3️⃣ Payment in 3 installments without fees
We offer payment in 3 installments at no extra cost .
To take advantage of it:
- Add your products to the cart
- Follow the entire purchase procedure normally.
- When paying, select our partner Alma and then follow the procedure indicated on the payment page.
📞 Customer Service at 04 97 23 36 14
We are very committed to customer satisfaction, we are available Monday to Friday to answer your questions.
To contact us, nothing could be simpler: use the chat at the bottom right or call us on +33 (0)4 97 23 36 14
⭐️ More than 16,000 customers have trusted us.
As mentioned above, we are very committed to customer satisfaction.
We do everything we can to provide you with the best possible experience.
You don't have to take our word for it, instead read what our customers think of us below.